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FREQUENTLY ASKED QUESTIONS
Quality
Are the articles that youarefancy.com offer original?
All products that we offer on our webshop are original and certified. This means that you always get your product supplied with cards and labels.
How do I get the articles delivered?
In original bag with labels and cards of course!
Delivery time
Which shipping methods do you offer?
We offer 2 types of shipment. With us you can choose from standard shipping & express shipping. Both include track & trace.
What does standard shipping entail?
With our standard shipping your order will be delivered to your home within 4 working days. You will receive a track & trace code from us so that you can always locate your order.
What exactly does express delivery entail?
With our Express shipping your order will be delivered to your home within 2 working days. You will receive a track & trace code from us so that you can always locate your order.
Return
Not completely satisfied with your order?
You can always return your order. Keep in mind that your ordered products must be returned in its original state.
What do I have to meet to return my order?
First of all, make a notification to us that you want to return your order. We will then provide you with the information about the return process. For more information see our page about the return policy.
Contact
Would you like to contact us about something?
Then visit our contact page and complete the contact form. In addition, you can always mail directly to: info@youareefancy.com